Inpatient Enrollment of Patient Portal App
| Status: | Recruiting |
|---|---|
| Healthy: | No |
| Age Range: | 18 - Any |
| Updated: | 8/17/2018 |
| Start Date: | February 5, 2018 |
| End Date: | January 2019 |
| Contact: | Michael McTague, MPH |
| Email: | mmctague@bwh.harvard.edu |
| Phone: | 617-643-3653 |
Does Inpatient Enrollment Into a Patient Communication App (Patient Gateway) Result in Improved Follow-up and Survey Completion Rates After Orthopaedic Trauma?
This study aims to determine if inpatient enrollment into a patient communication app
improves clinic follow-up of orthopedic trauma patients and improves survey completion rates
after orthopedic trauma.
improves clinic follow-up of orthopedic trauma patients and improves survey completion rates
after orthopedic trauma.
Follow-up in trauma is historically poor. As a result, outcomes from trauma are difficult to
collect via surveys and are often significantly influenced by selection bias. Patient
interaction apps like Patient Gateway are thought to facilitate greater participant
involvement and adherence to treatment regimens. The investigators will explore if inpatient
enrollment into Patient Gateway would improve clinic follow-up rates. Increasing follow-up
rates could improve the quality of care delivered.
In addition, self-administered survey questionnaires are an important data collection tool in
clinical practice, public health research and epidemiology. However, survey completion rates
are typically poor in orthopaedic trauma.
With the evaluation of modern technology, electronic applications are being increasingly used
in both hospital and personal settings. In outpatient clinics, questionnaires to measure
outcomes and monitor quality of care are administered by staff members using hospital owned
tablet devices. Recently, applications to complete these surveys on personal devices have
been developed.
In a recent Cochrane review on the comparison of self-administered survey questionnaire
responses collected using mobile apps versus other methods it was concluded that there are no
data available on response rates. The investigators will attempt to address this question.
All Patient Gateway naïve patients aged 18 years or older able to consent for themselves and
admitted to the hospital for an orthopedic condition with the need for outpatient follow-up
will be invited to participate in this study. Exclusion criteria will be patients unable to
consent for themselves, inability to communicate in English, and no possession of a
smartphone.
collect via surveys and are often significantly influenced by selection bias. Patient
interaction apps like Patient Gateway are thought to facilitate greater participant
involvement and adherence to treatment regimens. The investigators will explore if inpatient
enrollment into Patient Gateway would improve clinic follow-up rates. Increasing follow-up
rates could improve the quality of care delivered.
In addition, self-administered survey questionnaires are an important data collection tool in
clinical practice, public health research and epidemiology. However, survey completion rates
are typically poor in orthopaedic trauma.
With the evaluation of modern technology, electronic applications are being increasingly used
in both hospital and personal settings. In outpatient clinics, questionnaires to measure
outcomes and monitor quality of care are administered by staff members using hospital owned
tablet devices. Recently, applications to complete these surveys on personal devices have
been developed.
In a recent Cochrane review on the comparison of self-administered survey questionnaire
responses collected using mobile apps versus other methods it was concluded that there are no
data available on response rates. The investigators will attempt to address this question.
All Patient Gateway naïve patients aged 18 years or older able to consent for themselves and
admitted to the hospital for an orthopedic condition with the need for outpatient follow-up
will be invited to participate in this study. Exclusion criteria will be patients unable to
consent for themselves, inability to communicate in English, and no possession of a
smartphone.
Inclusion Criteria:
- admitted to the hospital for an orthopedic condition with the need for outpatient
follow-up
- able to consent for themselves
Exclusion Criteria:
- unable to consent for themselves
- inability to communicate in English
- no possession of a smartphone
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