Clinical Trials GPS © 
Privacy Policy
March 17, 2016
Information we collect and how we use it
We may collect the following types of information:
  • Personal and Health Information – When you decide to provide information to Clinical Trials GPS – either via our website or through telephone, email, instant messaging or other means of communication – we will create and retain an account with your information. Because of the nature of our service, your information will necessarily include personal health information. We may combine the information you submit under your account with information from third parties who provide, sponsor or manage clinical research trials or who provide services that help us deliver a better experience to you or improve the quality of our service offering to you. For certain services, we may give you the opportunity to opt out of combining such information.
  • Cookies – When you visit Clinical Trials GPS, we may send one or more “cookies” to your computer or other device. Cookies are commonly used to improve the quality of service provided to you. Examples include storing user preferences, improving search results and tracking user trends, such as how prospective volunteers search for clinical trials. Clinical Trials GPS also uses cookies in to help providers, managers and sponsors of clinical trials to learn more about prospective volunteers who might be appropriate for their clinical trials.
  • Log information – When you access our websites via a browser, application or other client, our servers automatically record certain information. This may include information such as your web request, your interaction with a service, Internet Protocol address, browser type and language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
  • User communications – When you communicate with Clinical Trials GPS, either via telephone, email, messaging or other means of communications, we may retain those communications in order to serve you better by responding to your inquiries, requests or concerns. The information we may receive and retain when you communicate with us may include the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services.
  • Clinical Trials GPS Services on other sites – We offer some of our services on or through other websites. Personal information that you provide to those sites may be sent to us in order to deliver the service. We process, utilize and retain such information under this Privacy Policy.
  • Third Party Applications – Clinical Trials GPS may utilize and make available to you third party web applications and services. The information collected by us when you utilize these third party applications is maintained pursuant to this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.
  • Location data – Clinical Trials GPS may offer services that capture data about your location, including third party services such as Google Maps. If you use these services, Clinical Trials GPS may receive information about your actual location or information that can be used to approximate a location.
  • Other sites – This Privacy Policy applies to Clinical Trials GPS services only. We do not exercise control over third party sites and services displayed or provided to you. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
  • Other uses – Clinical Trials GPS also uses the information we collect to provide, analyze, maintain and improve our services and develop new services and to protect the rights or property of Clinical Trials GPS or our users.
Information sharing
Clinical Trials GPS only shares personal information about you with other companies or individuals outside of Clinical Trials GPS in the following situations:
  • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Clinical Trials GPS, its users or the public as required or permitted by law.

If Clinical Trials GPS merges, acquires, or in any manner sells some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.


Information security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Updating Personal Information

We encourage you to review and update your personal information from time to time. If you bring any errors to our attention, we will use good faith efforts to correct any personal information or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.


Changes to our Privacy Policy
Please note that this Privacy Policy is subject to change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep previous version of our Privacy Policy in an archive for your review.